About Us

Avon Floral World & Gift Shoppe is considered the floral provider of choice in the Local Avon, NY Florist area. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. As the primo Avon, NY florist, we strive to exceed each and every customer's expectation. The Avon Floral World & Gift Shoppe promise to our customers means quality, care and patience with every flower order and delivery. We guarantee your 100% satisfaction with our bouquets, add-ons and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. Our bouquets are designed to your exacting needs and we take care to deliver on your expectation. Here’s why we’re the Avon, NY florist of choice:

• Avon Floral World & Gift Shoppe Florist guarantees your 100% satisfaction
• Easy online orders or call +1 585-226-3496 to speak with us.
• Same day flower delivery to all local orders placed before noon, ET.
• We deliver flowers daily throughout Avon, NY and surrounding towns. 
• We import the most sought-after flowers and buy speciality products locally
• We offer a wide range of fresh flowers, roses, plants, dish gardens, and gourmet/fruit gift baskets.
• We import flowers from around the world and buy speciality products from local growers.

• Monday : 09:00 AM - 05:00 PM
• Tuesday : 09:00 AM - 05:00 PM
• Wednesday : 09:00 AM - 05:00 PM
• Thursday : 09:00 AM - 05:00 PM
• Friday : 09:00 AM - 05:00 PM
• Saturday : 09:00 AM - 02:00 PM
• Sunday : Closed

We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas. During the busy floral weeks of Christmas and Valentine's Day we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders two days prior to each major holiday.

Contact Information We accept orders 24/7. You can place your order through our website or call us on +1 585-226-3496 or email us at Our store can be found at 63 Genesee St, Avon, NY 14414.

Our store location is:

63 Genesee St,
Avon, NY 14414

Holiday Delivery

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

We are closed on these holidays: New Years Day, Easter, Fathers Day, Independence Day, Labor Day, Memorial Day, Thanksgiving and Christmas.

Same Day Delivery

If you order by 2:00 pm in the recipient's time zone, we can typically deliver the flowers the same day Monday through Friday. For same day service on the weekend please order by 12:00 pm on Saturday.

We do not deliver on Sunday's except for funeral flowers.

Specific Times

We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders. You many request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times

Normal delivery times are 9am-5pm daily. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, call to verify.

Funeral Homes

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. If you do not know the zip code or exact address of the funeral home we will look it up for you. We normally contact the funeral home anyway to verify the time of the viewing and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual viewing we will deliver to the viewing per the funeral home instructions.

Due to the time-sensitivity of delivering funeral orders, if a banner is not available, we will fill your order to value, substituting the banner with more flowers for an even fuller arrangement.
 

Schools

Schools do not accept deliveries for students. Please send teacher's gifts to the school and any student orders to their residence. Orders to schools should be placed early because they usually must be received by 2pm.

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

If no one is home

Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

Incorrect Addresses

If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase

Canceling or Changing an Order

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

Recipient may be contacted

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request to leave item at door

The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.

Anonymous Messages

We understand that you may want to surprise your recipient with an anonymous arrangement. You are able to send an order without a signature, however, if the recipient calls us to ask who sent the flowers, we will divulge the information. We will not send flowers or gifts without having your name and contact information. Thank you for your understanding.

Delivery Price Minimum

Refund / Cancellation Policy

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

You can call us at 585-226-3496 Phone anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

Specialty Gifts

Specialty gift items that are non-perishable may be returned for any reason, for a full refund (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

We'll notify you via e-mail of your refund once we have received and processed the returned gift item. You can expect a refund, in the same form of payment originally used for the purchase, within seven to fourteen days of your return.

Avon, Caledonia, Conesus, Geneseo, Hemlock, Henrietta, Honeoye Falls, Lakeville, LeRoy, Leicester, Lima, Linwood, Livonia, Livonia Center, Mount Morris, Mumford, Piffard, Retsof, Rush, Scottsville, South Lima, West Bloomfield, West Henrietta, York

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another colour.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control..

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.